[BA / BI / BO / B2B / CRM]

Businesss Analysis (BA)

A tool that allows you to identify Business needs and determine Solutions to Business Problems.

How & Why BA

Analysing Your Company's Financial and all customer data enables You to monitor day to day activities and business process more effectively.

Businesss Intelligence (BI)

A tool to transform raw data into meaningful and useful information to enable more effective, strategic, tactical and operational insights and quick decision making.

How & Why BI

By Giving the Sales team a Snapshot of Customer Information, Sales team Can address intelligently all Customer inquiiries in person or over phone in real time.

Businesss operation (BO)

Only Operational inquiries and reports are typically time consuming and redundant process for msot business users. Gensoft BO provides one click solutions for the most of the multi-stroke and multi screen processes.

How & Why BO

By giving all Business users an easy actively required screens and report improves productivity. Also allows secured access on offsite/mobile users.

Businesss 2 Business (B2B)

In typical B2B processing, most business are forced to share information through direct person inquiry. This leads to lack of visibility, lack of real time information and limited operation time for both the parties. gensoft B2B solution frees up the resources as well provides customers anytime/ anywhere access to customer/supplier users..

How & Why B2B

web based portal provides 24/7 access to information for authorized users for activities between the company and customer or the comapny and vendor. Users will have access to their Sales, Purchaes, inventory and Shipping Information.

Customer Realtionship Management (CRM)

A tool that organize, automate and synchronize marketting, Sales, Accounting and Customer Support.

How & Why CRM

Web Based Portal enables each divisions to document any pertinent that is share between them. This Collective data will enhance customer experience and satisfaction by assuring accuracy and real time visibility.